Sectors of activity

Our expertise
Distribution and store

Distribution is undergoing a profound change in usage, which has accelerated in the context of the pandemic. Today, it is a question of attracting new employees and retaining the others.

It is also about offering high-level support in terms of skills development for all:

  • Managers so that they can professionalize their actions in terms of steering objectives and supporting their employees by integrating the new current constraints.
  • People in customer relations to offer a unique experience capable of bringing real added value to the pure player of the Internet
  • And all the others to engage in the transformation of individual and collective practices.

It is also a question of taking advantage of major events (Rugby World Cup in 2023 and the Olympic Games in 2024) to mobilize all the players in contact with the public and show the world the quality of "French hospitality".

Discover our case studies

Pearl - Successful recruitment in the Rocher Group

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Digitalization of training in e-learning format

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Our training courses

Individual Coaching of Managers

Individual Coaching of Managers

This training meets the challenges of management. It allows you to master all the skills necessary for optimal management, such as the acquisition of good practices in all aspects of the job thanks to the support of an expert coach.
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Adapt your behavior to the client's psychology

Adapt your behavior to the client's psychology

This training responds to the communication challenges faced by companies in order to understand the customer and to be able to respond to his needs more effectively. This training offers the possibility to develop one's ability to adapt to different types of profiles and to set up long-term relationships.
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Coaching of sales teams

Coaching of sales teams

Understand and measure the sales capacity of its teams in order to match the sales objectives with the skills of its teams. Develop the adaptation of the sales team to the customer's needs and identify the right approach to follow in order to achieve the objectives.
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Develop your strategic sales

Develop your strategic sales

The training allows to understand the stakes of a good sales strategy. Participants will be able to improve their negotiation skills by optimizing their sales skills in order to develop a better brand image and better customer relations.
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Become a high-performance manager

Become a high-performance manager

This training course is designed to meet the challenges of the transformation of the manager's role in order to facilitate the evolution of work methods and organizations (telecommuting, remote management, digital tools, etc.). It validates operational management skills in a context of change: supporting employees on a daily basis, leading meetings, managing conflicts and reframing, both face to face and remotely.
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Gaining in quality thanks to the customer vision

Gaining in quality thanks to the customer vision

The training allows you to understand the challenges of using customer data in order to optimize management practices. It aims to develop the commercial performance of the company by integrating survey tools in order to respond more precisely to their demands.
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Sales excellence with digital

Sales excellence with digital

This training course, which leads to certification, meets the challenges of the transformation of the sales profession to facilitate changes in working methods and organizations (digital tools, etc.). It validates the sales skills ...
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Sales negotiation strategies and tactics

Sales negotiation strategies and tactics

This training addresses the challenges of negotiating a sales contract by perfecting the strategy in place. It will allow the employee to be more assertive during a negotiation in order to meet the commercial objectives more effectively.
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Mastering communication

Mastering communication

The training consists of developing the participants' skills so that they are better able to interact with their colleagues and thus promote better internal communication. The goal of this training is also to teach participants how to manage their emotions by adapting to the difficult situations they will face in order to maintain effective communication.
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Mobilize your Team Around a Project

Mobilize your Team Around a Project

This training meets the challenges of team management. It allows you to master all the skills necessary for the success of a project by getting the best out of each of your employees.
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Optimize the team's time management

Optimize the team's time management

This training meets the challenges of team management. It allows you to master all the skills necessary to gain in efficiency and to transmit the good practices of a well controlled time management.
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Optimize your time management

Optimize your time management

The training consists of discovering the issues related to the work environment and being able to remedy them. The goal of this training is to improve the company's performance through stress management and the adaptation of working conditions to the needs of employees.
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Disability Awareness

Disability Awareness

The training course addresses the issues of dealing with disability within a company. It allows participants to develop their knowledge of the subject so that they can meet the needs of their employees with disabilities. The training aims to share a more stress-free approach with the employee to a situation of disability with which he or she will be confronted.
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Store sales

Store sales

This training course, which leads to certification, meets the challenges of the transformation of the sales profession to facilitate changes in working methods and organizations (digital tools, etc.). It validates the sales skills ...
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Quality guarantees

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You are an expert operating in professional services and you do not feel comfortable prospecting for new clients.

In this book, with a preface by Bertrand Dumazy, CEO of the Edenred group, you will find numerous illustrations and practical information sheets drawn from the concrete experience of specialists who have successfully developed their prospect portfolio.

You will also learn how to make yourself happy by developing new contacts at all levels in organizations.

How to target key contacts in your prospects? How to approach them? Through which channel? How do you stand out? What creative solutions should you use? How to interest your interlocutors in your subjects ? Which marketing to set up on the web ?

Here you will find answers to all these key questions to develop your business or practice as well as methodological elements for immediate implementation.

Price kindle format: 9,99€
Price paperback: 19,50

Number of pages: 188
Author: Olivier Jacob
Preface: Bertrand Dumazy