Distribution is undergoing a profound change in usage, which has accelerated in the context of the pandemic. Today, it is a question of attracting new employees and retaining the others.
It is also about offering high-level support in terms of skills development for all:
- Managers so that they can professionalize their actions in terms of steering objectives and supporting their employees by integrating the new current constraints.
- People in customer relations to offer a unique experience capable of bringing real added value to the pure player of the Internet
- And all the others to engage in the transformation of individual and collective practices.
It is also a question of taking advantage of major events (Rugby World Cup in 2023 and the Olympic Games in 2024) to mobilize all the players in contact with the public and show the world the quality of "French hospitality".