Mastering communication
The training consists of developing the participants' skills so that they are better able to interact with their colleagues and thus promote better internal communication. The goal of this training is also to teach participants how to manage their emotions by adapting to the difficult situations they will face in order to maintain effective communication.
Contents
Chapter 1 - Defining the essential objectives of communication
Chapter 2 - Determining the limits of your communication and how to overcome them
Chapter 3 - How to use active listening
Chapter 4 - Adapting your communication style to the situation
Chapter 5 - Managing Emotions in Difficult Communication Situations
Results
Improve relationships within the company
Develop the ability to interact with your employees
Improve understanding of the issues and objectives to be achieved
Improve the transfer of information between different departments
Gain self-confidence to better express your ideas and decisions
Improve ability to share new ideas or opinions within the company
Validated skills
Knowing how to communicate in the workplace - This course will help you understand the challenges of communication within the company.
Validated skills:
Control your behavior in an individual interview or in front of a group.
Implement a motivating and productive communication model.
Define a level playing field in interprofessional relations.
Prerequisites
Target audience and pre-requisites: Managers, Sales people, Support functions
How to access: contact us by phone or via the contact form, an interview will be carried out with one of our advisors during your registration to validate that the training is adapted to your needs. Following the interview, we will decide on the training dates.
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DISABILITY
Accessibility for people with disabilities: online or in-person PMR accessible program. Call us so that we can orient you according to your handicap situation.
Olivier Jacob, disability consultant: 0147203146 - contact@ineaconseil.fr
Learn in a fun way with film clips
The circle of missing poets
In this strict era where conformity reigns over education, John Keating will come up against the different rules imposed by the administration. However, some students will, thanks to the now famous "Carpe Diem", be able to realize themselves, to take charge of their lives and to approach their dreams. But dreams sometimes lead to disaster...
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