Our expertise
Banking and insurance

The banking and insurance sector is changing in the face of process automation. Today, a customer can manage all their operations / contracts themselves. However, it is important to offer customers a reinvented experience in order to differentiate yourself in a very competitive sector.

It also has to do with managers acquiring new skills to enable them to navigate through a transformed regulatory environment, with changed working conditions and increasingly demanding customers.

Discover our case studies

Successful public speaking in a business context

Our training courses

Individual Coaching of Managers
This training meets the challenges of management. It allows you to master all the skills necessary for optimal management, such as the acquisition of good practices in all aspects of the job thanks to the support of an expert coach.
Building Clients for Life
The training responds to the needs of companies to create long-term customer relationships. It will provide the necessary skills to carry out this type of project by making the employee aware of the company's need to develop long-term relationships.
Become a high-performance manager
This training course is designed to meet the challenges of the transformation of the manager's role in order to facilitate the evolution of work methods and organizations (telecommuting, remote management, digital tools, etc.). It validates operational management skills in a context of change: supporting employees on a daily basis, leading meetings, managing conflicts and reframing, both face to face and remotely.
Team Management Training
This training meets the challenges of team management. It allows you to master all the skills necessary for the success of a project by getting the best out of each of your employees.
Perfecting the Commercial Relationship
The training allows to understand the stakes of a strategic position in order to achieve its commercial objectives and develop good relationships with customers. It helps the collaborator understand and use the right tactics to set up good commercial practices.
Disability Awareness
The training course addresses the issues of dealing with disability within a company. It allows participants to develop their knowledge of the subject so that they can meet the needs of their employees with disabilities. The training aims to share a more stress-free approach with the employee to a situation of disability with which he or she will be confronted.
BtoB Sales
This certification responds to the strong need for sales skills to support the development of companies in the context of digital transition and the evolution of professions. It validates commercial and negotiation skills in the context of sales to companies: prospecting for new customers, sales talks, organizing one's commercial activity and selling to key accounts for a non-sales audience. It also includes a remote sales dimension through the use of social selling and new communication tools.

Quality guarantees

You are an expert operating in professional services and you do not feel comfortable prospecting for new clients.

In this book, with a preface by Bertrand Dumazy, CEO of the Edenred group, you will find numerous illustrations and practical information sheets drawn from the concrete experience of specialists who have successfully developed their prospect portfolio.

You will also learn how to make yourself happy by developing new contacts at all levels in organizations.

How to target key contacts in your prospects? How to approach them? Through which channel? How do you stand out? What creative solutions should you use? How to interest your interlocutors in your subjects ? Which marketing to set up on the web ?

Here you will find answers to all these key questions to develop your business or practice as well as methodological elements for immediate implementation.

Price kindle format: 9,99€
Price paperback: 19,50

Number of pages: 188
Author: Olivier Jacob
Preface: Bertrand Dumazy