Case studies

Objective

Developing a luxury posture within Lagardère Paris Racing

Our actions

#1

Seminar on the development of the Luxury Posture with the management teams of Lagardère Paris Racing

#2

Framing meeting with the management to elaborate the practical cases and personas met during the training.

#3

Deploying the luxury posture" training for reception, security, technical service and restaurant staff

Result

Concrete results for Lagardère Paris Racing

Improved reception and customer service.
All employees in contact with customers (reception, catering, security, technical service, gardens, etc.) are trained to adopt a "luxury" attitude towards customers.

See more case studies

Successful public speaking in a business context

Development of the commercial culture for SUEZ RECYCLAGE ID operations managers

Development of business culture at all levels

Digitalization of training in e-learning format

You are an expert operating in professional services and you do not feel comfortable prospecting for new clients.

In this book, with a preface by Bertrand Dumazy, CEO of the Edenred group, you will find numerous illustrations and practical information sheets drawn from the concrete experience of specialists who have successfully developed their prospect portfolio.

You will also learn how to make yourself happy by developing new contacts at all levels in organizations.

How to target key contacts in your prospects? How to approach them? Through which channel? How do you stand out? What creative solutions should you use? How to interest your interlocutors in your subjects ? Which marketing to set up on the web ?

Here you will find answers to all these key questions to develop your business or practice as well as methodological elements for immediate implementation.

Price kindle format: 9,99€
Price paperback: 19,50

Number of pages: 188
Author: Olivier Jacob
Preface: Bertrand Dumazy