Case studies


Training of trainers (Japan)

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#1 Personalized support

Customized and personalized support for the new Japanese training manager

#2 A three-day program conducted in English in Japanese

Facilitation by a consultant trainer with significant and recognized experience in the field of Customer Relations and in the luxury sector

#3 A personalized method

A personalized method to best transmit the know-how and skills specific to the function of trainer


Concrete results

The assurance of a good transmission of knowledge in Japanese allowing to spread the culture and the new Boucheron values in Japan in a fair way

An assurance for the French training managers of a perfect understanding of the objectives for the Japanese teams and the use of best practices in terms of professional training.

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Development of business culture at all levels

Successful public speaking in a business context

Pearl - Successful recruitment in the Rocher Group

Development of the commercial culture for SUEZ RECYCLAGE ID operations managers

Developing a luxury posture within Lagardère Paris Racing

Digitalization of training in e-learning format

Training in the facilitation of virtual classes

You are an expert operating in professional services and you do not feel comfortable prospecting for new clients.

In this book, with a preface by Bertrand Dumazy, CEO of the Edenred group, you will find numerous illustrations and practical information sheets drawn from the concrete experience of specialists who have successfully developed their prospect portfolio.

You will also learn how to make yourself happy by developing new contacts at all levels in organizations.

How to target key contacts in your prospects? How to approach them? Through which channel? How do you stand out? What creative solutions should you use? How to interest your interlocutors in your subjects ? Which marketing to set up on the web ?

Here you will find answers to all these key questions to develop your business or practice as well as methodological elements for immediate implementation.

Price kindle format: 9,99€
Price paperback: 19,50

Number of pages: 188
Author: Olivier Jacob
Preface: Bertrand Dumazy