Case studies

Objective

Developing a luxury posture within Lagardère Paris Racing

Our actions

#1

Seminar on the development of the Luxury Posture with the management teams of Lagardère Paris Racing

#2

Framing meeting with the management to elaborate the practical cases and personas met during the training.

#3

Deploying the luxury posture" training for reception, security, technical service and restaurant staff

Result

Concrete results for Lagardère Paris Racing

Improved reception and customer service.
All employees in contact with customers (reception, catering, security, technical service, gardens, etc.) are trained to adopt a "luxury" attitude towards customers.

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You are an expert operating in professional services and you do not feel comfortable prospecting for new clients.

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You will also learn how to make yourself happy by developing new contacts at all levels in organizations.

How to target key contacts in your prospects? How to approach them? Through which channel? How do you stand out? What creative solutions should you use? How to interest your interlocutors in your subjects ? Which marketing to set up on the web ?

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Price kindle format: 9,99€
Price paperback: 19,50

Number of pages: 188
Author: Olivier Jacob
Preface: Bertrand Dumazy