Team Performance Management

Team performance management

This certification is registered with France Compétences. The "Team Performance Management" certification is aimed at professionals (technicians, supervisors, etc.) needing to acquire skills complementary to their activities, enabling them to take on a managerial role with a team. Prerequisites: Professional experience in an area of expertise and a professional context involving a new managerial role. This certification is registered with France compétences, and eligible for CPF. Find out more about the certification here.

Successful strategic decision-making in an organization 

strategic decision-making

This certification is currently being registered with France Compétences. The certification is aimed at professionals in managerial positions faced with strategic decisions that could have an impact on the organization. As long as decision-making is tactical and without risk to the organization, professionals act without needing to rely on a specific approach and skills. However, making the right decisions is becoming more essential than ever, given the risks and impacts, particularly financial, that could arise in the event of a mistake. Prerequisites :  

Managing incivilities in a professional environment 

Managing incivilities

This certification is currently being registered with France Compétences. The certification is aimed at professionals in private or public organizations who, in the course of their duties, are in direct contact with customers or the public, and need to acquire new skills to deal with incivilities that can lead to difficult, conflictual or even violent situations. These skills are therefore essential for people working in professional environments where incivilities can occur, and who need to be able to prevent, manage and resolve these situations effectively to maintain a healthy and productive working environment. These skills are all the more essential as they contribute to maintaining a strong image of the organization in the management of its relationship with its public. 

Mobilize your teams to protect against cybersecurity risks

This certification is currently being registered with France Compétences. It validates management skills in terms of vigilance (prevention) and reaction in the event of proven acts of cyber-maliciousness: identify, classify sensitive data and implement measures to protect them, ensure compliance of uses for personal data (RGPD), understand the strategies used by cyber criminals to organize the organization's defense systems, identify human vulnerabilities or those linked to digitized processes that can be used by cyber criminals, develop solutions to preserve business continuity and minimize the impact of acts of cyber malevolence, develop individual and collective capabilities to react and mobilize teams in the event of a suspected or proven cyber attack. It is particularly suited to operational managers in charge of a department. For further information, please consult the complete reference framework

Key account sales

This certification is internal to Inéa Conseil. The "Key Account Sales" certification is a response to the growing complexity of multi-interlocutor sales, requiring a specific process to complement BtoB sales skills. Its aim is to enable sales staff to validate the specific management aspects of key account sales (multi-interlocutor sales, customized offers, etc.). It is aimed at salespeople wishing to move into key account sales, or key account managers wishing to professionalize their approach. A minimum of two years' experience in BtoB sales is required.

Recruiting and integrating employees (CP-FFP)

Improving Customer Relations Through Interpersonal Skills

This certification is registered with the CP-FFP and France compétences. This certification responds to the challenges of today's difficult recruitment and retention of increasingly demanding employees. Its aim is to enable you to acquire the skills required for the entire recruitment process: from defining the skills required, drafting the offer and the various recruitment channels, to the selection interview and employee integration. It is aimed at managers and operational staff who have to recruit and integrate new employees as part of their duties. This certification is registered with France Compétences, and eligible for CPF. Find out more about the certification here.

B2B Sales

This certification is registered with France Compétences. This certification is aimed at non-commercial staff (consultants, experts, engineers, etc.) who are required to take responsibility for selling their own offers and solutions to prospects and customers. 2 years' professional experience are required. This certification is registered with France Compétences, and eligible for CPF. Find out more about the certification here.

Develop in-store relationships and sales with digital

manager coach training

This certification is registered with France Compétences. This certification meets the challenges posed by the transformation of sales professions, particularly with regard to digitalization. It validates the skills required to welcome and sell in a sales environment: welcoming and advising customers, adopting the right posture and promoting a good customer experience. It also includes skills linked to communication on social networks and selling using digital tools, which are becoming important skills in an era of competition from online retailers and influencer marketing on social networks.The certification is aimed at salespeople working in a sales space (boutique, specialized shopping center, etc.) who wish to complement their reception and sales skills with a digital dimension to support the digitization of activities (distance selling, digital supports, role of digital ambassador, etc.). This certification is registered with France compétences, and eligible for CPF. Find out more about the certification here.

Performance management in a changing environment

This certification is registered with France Compétences. The certification is aimed at business professionals (technicians, supervisors, etc.) needing to acquire skills that complement their activities, enabling them to take on a managerial role with a dedicated team. This certification brings complementary skills to business professionals in terms of organizing team members, implementing agile work methods, leading meetings and interviews, and managing conflicts and difficult situations in a context of constant change. Prerequisites: 2 years' professional experience This certification is registered with France compétences, and eligible for CPF. Find out more about the certification here.