Responding to complex business situations

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Helping employees to react calmly to complex situations in the company

The training allows you to obtain the certification "Accompanying employees to react with serenity to complex situations in the company" which responds to the challenges of rising stress and malaise in the company, the importance of accompanying teams in the transformation of jobs and the management of tense and conflictual situations.

Contents

Chapter 1 - Increasing your potential and recognizing your assets

Chapter 2 - Increasing your credibility and assertiveness

Chapter 3 - Speaking in front of an audience & entrepreneurship: Dare to challenge!

Chapter 4 - DevelopingEmotional Intelligence

Chapter 5 - Managing emotions in the face of others and the unexpected

Chapter 6 - Active, Verbal and Non-Verbal Communication

Chapter 7 - Defining a Personal Balance Sheet

Results

Develop trust with your teams

Use emotional and situational intelligence to strengthen the bond with your team and better support them.

Engage all types of challenges and contingencies

You will be able to effectively mobilize your team and your own resources to deal with situations of change as well as complex and sometimes stressful situations.

Defuse conflict situations

Become more comfortable in managing personal conflicts and conflicts between employees, be assertive in defending your interests and resolving the situation.

 

Participant evaluation (NPS = Net Promoter Score):

  • Very Good-Excellent rating: 85%.
  • NPS : 79
  • 100% admitted to the certification following the Inéa Conseil preparation

 

Validated skills

Certification

The training allows you to obtain the certification "Accompanying employees to react with serenity to complex situations in the company" which responds to the challenges of rising stress and malaise in the company, the importance of accompanying teams in the transformation of jobs and the management of tense and conflictual situations.

Prerequisites

Target audience and pre-requisites: this training course is aimed at department managers and project managers concerned by the risk of employee demotivation, lost in the face of increasingly complex situations to be managed within the company.

How to access: an interview will be conducted with one of our consultants when you register to ensure that the training is adapted to your needs.

Our guarantees
quality

Our team
of coaches

Our clients testify

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Reframing an employee

Reframing allows you to reestablish the framework. Make them understand the rules, the values and the framework of the company.

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DISABILITY
Accessibility for people with disabilities: online or in-person PMR accessible program. Call us so that we can orient you according to your handicap situation.

Olivier Jacob, disability consultant: 0147203146 - contact@ineaconseil.fr

Learn in a fun way with film clips

Unite your team: Hoosiers

The coach gathers his team in the locker room and tries to mobilize them towards team spirit. He does not hesitate to lose so that the team values are respected

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We'll spend 30 minutes clarifying your project together!

➤ We offer you a quick discussion to define the course best suited toyour situation .

➤ It's completely free and without obligation: simply fill in this form.

You are an expert operating in professional services and you do not feel comfortable prospecting for new clients.

In this book, with a preface by Bertrand Dumazy, CEO of the Edenred group, you will find numerous illustrations and practical information sheets drawn from the concrete experience of specialists who have successfully developed their prospect portfolio.

You will also learn how to make yourself happy by developing new contacts at all levels in organizations.

How to target key contacts in your prospects? How to approach them? Through which channel? How do you stand out? What creative solutions should you use? How to interest your interlocutors in your subjects ? Which marketing to set up on the web ?

Here you will find answers to all these key questions to develop your business or practice as well as methodological elements for immediate implementation.

Price kindle format: 9,99€
Price paperback: 19,50

Number of pages: 188
Author: Olivier Jacob
Preface: Bertrand Dumazy