The training includes the aspects to consider when dealing with foreign customers. The training illustrates the different business cultures around the world to adapt to the demand.
Chapter 1 - Integrating and Respecting International Hospitality Standards
Chapter 2 - Understanding the Concept of Culture
Chapter 3 - Challenging Images
Chapter 4 - Practicing More Active Listening
Chapter 5 - Understanding the cultural specificities of clients:
- North American customers
- Japanese customers
- Chinese customers
- Russian customers
Optimize your brand image
Learn how to use your relationships to improve your brand image
Develop the international clientele
Expand its customer base on a larger scale while adapting to it
Improve customer understanding
Identify and adapt selling to customers from different cultures
This training allows participants to understand the issues and acquire the skills necessary for the international development of a company.
Target audience and pre-requisites: salespeople
How to access: contact us by phone or via the contact form, an interview will be carried out with one of our advisors during your registration to validate that the training is adapted to your needs. Following the interview, we will decide on the training dates.
Discover the missions and methods of Inéa Conseil
Helping the other person to choose a partner.
Accessibility for people with disabilities: online or in-person PMR accessible program. Call us so that we can orient you according to your handicap situation.
Olivier Jacob, disability consultant: 0147203146 - email@example.com
Discover the book that will give you the keys to successful selling.
In this book, with a preface by Bertrand Dumazy, CEO of the Edenred group, you will find numerous illustrations and practical information sheets drawn from the concrete experience of specialists who have successfully developed their prospect portfolio.
You will also learn how to make yourself happy by developing new contacts at all levels in organizations.
How to target key contacts in your prospects? How to approach them? Through which channel? How do you stand out? What creative solutions should you use? How to interest your interlocutors in your subjects ? Which marketing to set up on the web ?
Here you will find answers to all these key questions to develop your business or practice as well as methodological elements for immediate implementation.