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Invitation conférence « Why invest in Customer Service ? »

Monday – MARCH, 14 – 6:30 pm

ESCP Europe – 79, Av. de la République 75011 Paris

Discover why and how the best companies invest in customer service to grow their market share. To learn from the leading ones what are the best possible actions (recruitment, training, IT systems, communication …) and how they measure ROI, we have invited top managers of different leading companies operating in tourism, travel, food and hospitality industry.

Audience :

Alumni of Cornell, Cnam, Edhec, Escp Europe, Essec, Harvard Club of France,
Hec, Insead, Comité Bougainville and their friends