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Performance management in a changing environment

➤ Training eligible for CPF!

This certified training course addresses the challenges of transforming the manager's role to facilitate changes in working methods and organizations (teleworking, remote management, digital tools...).

It validates operational management skills in a context of change: day-to-day employee support, meeting facilitation, conflict management and refocusing, both face-to-face and remotely.


Chapter 1 - The importance of management
Chapter 2 - Leading Your Team
Chapter 3 - Setting and evaluating objectives
Chapter 4 - Demonstrating managerial courage
Chapter 6 - Developing a leadership and coaching posture
Chapter 7 - Managing different types of employees
Chapter 8 - Managing in difficult situations
Chapter 9 - Supporting change


Engage and mobilize your employees
Effectively manage your team on a daily basis from a distance: set and monitor your employees' objectives, prepare and lead meetings efficiently, and mobilize employees on a daily basis.

Managing remote teams
Lead remote meetings, develop your teams' commitment, optimize your employees' telecommuting.

Gain legitimacy
Position yourself as a leader and manager-coach, address conversations that are sometimes considered difficult (reframing, announcement of a difficult decision, separation...).


Participant evaluation (NPS = Net Promoter Score):

  • Very Good-Excellent rating: 85%.
  • NPS : 79
  • 100% admitted to the certification following the Inéa Conseil preparation


Validated skills

This training course is designed to meet the challenges of the transformation of the manager's role in a context of permanent change, to facilitate the evolution of work methods and organizations (telecommuting, remote management, digital tools...). It validates complementary skills in terms of organizing team members, setting up agile work methods, leading meetings and interviews, and managing conflicts and difficult situations in a context of permanent change.

Validated skills:

  • Set and evaluate the objectives of your employees
  • Conducting effective business meetings
  • Conducting individual interviews with employees
  • Demonstrate managerial courage (reframing, saying no, feedback)
  • Managing in delicate or conflictual situations
  • Managing different types of employees
  • Adapt your management style to the context
  • Accompany the change and be part of a continuous improvement process
  • Supporting employees with disabilities


The course is composed of videos of good practices andillustrations via short and synthetic scenarios (good / bad practice).

You will be accompanied throughout the course: presentation of the platform, answers to your questions, you will also benefit from a personalized accompaniment carried out by an expert trainer and manager (practical applications based on situations you may encounter).

The content of the individual sessions is defined with you to best meet your needs.


This course leads to certification in:
"Performance management in a context of change" (RS6238) which aims to enable you to acquire the complementary skills of organizing team members, implementing agile work methods, leading meetings and interviews, and managing conflicts and difficult situations in a context of constant change.

This certification was registered in the Répertoire Spécifique by our organization (Inéa Conseil) on 25-01-2023.

More information on the certification here: France Compétences

Certification admission rate :
Overall certification rate (passes/applicants): 98.7%.
Rate of files sent for retesting (retesting/candidates): 6.2
Inéa certification rate (Inéa admitted/Inéa candidates): 100%.

This certification cannot be partially validated.


Target audience and pre-requisites: this certification training is intended for professionals (technicians, supervisors, etc.) who need to acquire skills that complement their activities and enable them to take on a managerial role with a dedicated team and who have at least 2 years of professional experience.

How to access: contact us by phone or via the contact form, an interview will be carried out with one of our advisors during your registration to validate that the training is adapted to your needs. Following the interview, we will decide on the training dates.

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Accessibility for people with disabilities: online or in-person PMR accessible program. Call us so that we can orient you according to your handicap situation.

Olivier Jacob, disability consultant: 0147203146 -

Learn in a fun way with film clips

Unite your team: Hoosiers

The coach gathers his team in the locker room and tries to mobilize them towards team spirit. He does not hesitate to lose so that the team values are respected

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Price kindle format: 9,99€
Price paperback: 19,50

Number of pages: 188
Author: Olivier Jacob
Preface: Bertrand Dumazy