Helping employees to react calmly to complex situations in the company
The training allows you to obtain the certification "Accompanying employees to react with serenity to complex situations in the company" which responds to the challenges of rising stress and malaise in the company, the importance of accompanying teams in the transformation of jobs and the management of tense and conflictual situations.
Contents
Chapter 1 - Increasing your potential and recognizing your assets
Chapter 2 - Increasing your credibility and assertiveness
Chapter 3 - Speaking in front of an audience & entrepreneurship: Dare to challenge!
Chapter 4 - DevelopingEmotional Intelligence
Chapter 5 - Managing emotions in the face of others and the unexpected
Chapter 6 - Active, Verbal and Non-Verbal Communication
Chapter 7 - Defining a Personal Balance Sheet
Results
Develop trust with your teams
Use emotional and situational intelligence to strengthen the bond with your team and better support them.
Engage all types of challenges and contingencies
You will be able to effectively mobilize your team and your own resources to deal with situations of change as well as complex and sometimes stressful situations.
Defuse conflict situations
Become more comfortable in managing personal conflicts and conflicts between employees, be assertive in defending your interests and resolving the situation.
Participant evaluation (NPS = Net Promoter Score) - average over the last 2 years:
- Very Good-Excellent rating: 85%.
- NPS : 79
Validated skills
Certification
The training allows you to obtain the certification "Accompanying employees to react with serenity to complex situations in the company" which responds to the challenges of rising stress and malaise in the company, the importance of accompanying teams in the transformation of jobs and the management of tense and conflictual situations.
Prerequisites
Target audience and pre-requisites: this training course is aimed at department managers and project managers concerned by the risk of employee demotivation, lost in the face of increasingly complex situations to be managed within the company.
How to access: an interview will be conducted with one of our consultants when you register to ensure that the training is adapted to your needs.
Our clients testify
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Inéa Conseil
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Reframing an employee
Reframing allows you to reestablish the framework. Make them understand the rules, the values and the framework of the company.
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DISABILITY
Accessibility for people with disabilities: online or in-person PMR accessible program. Call us so that we can orient you according to your handicap situation.
Olivier Jacob, disability consultant: 0147203146 - contact@ineaconseil.fr
Learn in a fun way with film clips
Unite your team: Hoosiers
The coach gathers his team in the locker room and tries to mobilize them towards team spirit. He does not hesitate to lose so that the team values are respected
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